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Terms and Conditions



                              RULES AND REGULATION


NOTE :- PLEASE PAY ATTENTION


Dear Guest


Welcome to our lodge (Sitaram Lodge)!

We are committed to making your stay comfortable and safe.


Please note that WhatsApp calls and video calls are not received and messages sent on WhatsApp are not replied to. If required, customers can make phone calls. Customers are informed that call recording of the conversation is very important for business purposes. It can be used as evidence in case of any legal matter or dispute. For information on the terms and conditions of Sitaram Lodge, you can click on Sitaram Lodge website https://sitaramlodge.com


Following local police administration guidelines, we ensure a safe and law-abiding environment.


Secure Check-In Process:


Government Requirement: To ensure your safety and maintain law and order, all guest ID and address details are sent to the police's 'Guest/Security Portal' (or related online system) as per regulations.


Purpose: This process is solely for your safety to prevent any suspicious or antisocial activity at our lodge and to ensure all guests feel safe.


The information given here is given only and only keeping your safety in mind.


Below is the rule of Sitaram Lodge, which you will get answers to all kinds of questions, hope you will be happy after reading it.

  

Sitaram Lodge: Terms & Conditions and Lodge Policy

Name and Address:

  • Lodge Name:     Sitaram Lodge
  • Address:     194 R.B.C. Road, District North 24 Parganas, Police Station Naihati, West Bengal
  • Pin Code:     743166
  • GSTIN:     19AVHPS3471K1ZY
  • Telephone/Mobile:     ( 9330811702 )

  

Part 1: Lodge Policy and Legal Compliance

1. ID Proof and Eligibility:

  • Requirement:     It is mandatory for every Adult Guest booking and staying at the      lodge to present an Original and Valid Photo ID Proof issued by the      Government of India.


  • Accepted IDs:     Aadhaar Card, Passport, Driving License, Voter ID Card, etc. (PAN Card may be accepted for identity but not as address proof).


  • Entry Prohibition:     No guest will be permitted entry to the room without a valid ID proof.


  • Age Limit:     The minimum age for staying at the lodge is 18 years. Individuals    below 18 years will not be provided a room unless accompanied by an adult.


2. Guest Registration and Data Sharing (Legal Obligation):

  • Mandatory Registration: As per the directions of the Government of West      Bengal/Local Police, it is mandatory to record the details of all guests      (Name, Address, ID Proof Number, Check-in/Check-out time) in the Lodge      Register.


  • Reporting to Police Portal (Legal Language): It is an absolute necessity and legally binding for      Sitaram Lodge to daily send/upload the data of all registered guests      (Guest Data) via the online portal to the concerned Police Authorities, as      per the directives of the Police of West Bengal.


  • Informed Consent:     The booking guest understands and accepts that their personal data and      that of all accompanying guests will be shared with the Police Authorities      under the aforementioned legal compliance.


  • Objection:     If any guest has any objection or hesitation regarding their data being      uploaded to the Police Portal, they should not consider booking at Sitaram      Lodge and may seek other alternatives.


3. Immoral/Illegal Activities (Legal Language):

  • Any kind of Illegal, Immoral, or Criminal Activity     is strictly prohibited within the lodge premises.


  • Prohibitions:     This includes causing noise, shouting, public nuisance, gambling,      consumption/possession of intoxicants/drugs, keeping explosive      materials/weapons, bringing pets/birds, and Prostitution.


  • Action:     Any such immoral or illegal activity will be immediately reported to the      police, and the individuals involved will be evicted from the lodge      without prior notice. The lodge will not be responsible for anyone      involved in such activities.


  • Entry of Outsiders is Prohibited: Entry/meeting of any outsider other than the person      registered in the lodge register is strictly prohibited in the room.


4. Couple/Guest Policy:

  • Non-Discriminatory Policy: Sitaram Lodge’s policy does not discriminate against      any guest based on their marital status.


  • Acceptance:     The lodge rents rooms to Adult Indian Citizens (married or      unmarried), provided they fulfill all necessary legal requirements.


  • Mandatory Conditions:     All guests staying in the room must be Adults and possess a Valid      Original ID Proof.


  • Prohibition for Non-Indians: The lodge is rented only to Indian citizens. Rooms      will not be provided to any Foreign National.

  

Part 2: Booking, Charges, and Payment

5. Room Rent:

  • Rent Range:     Non-AC room rent ranges from ₹400 to ₹1500, and AC room rent ranges from      ₹1000 to ₹2000.
  • Daily Market Dependency: The room rent depends on the daily market rates and      availability, and is determined accordingly.
  • GST: 5% Goods and Services Tax (GST) will be applied additionally to the      total room rent, which must be paid by the customer.

6. Check-in and Check-out:

  • Fixed Timings:
    • Check-in Time:      11:00 AM
    • Check-out Time:      10:00 AM
  • Early Check-in:     Subject to availability, Early Check-in may be accommodated upon request.
  • Late Check-out:     Possible only with the permission of the lodge management and room      availability, for which extra charges may apply.
  • Check-out Intimation:     The customer must inform the Sitaram Lodge Office at least 10 minutes      before checking out.

7. Advance Booking and Cancellation Policy:

  • Purpose of Booking:     Advance Booking is primarily accepted only for guests attending wedding      ceremonies or guests coming from outside, etc.
  • Full Payment:     The customer must pay the Full Expected Rent at the time of advance      booking.
  • Non-Refundable:     In case of Booking Cancellation or No-Show, No Amount will be      Refunded. The customer must consider this condition before making the      booking.

8. Security Deposit:

  • Amount:     The customer must pay a Security Deposit of ₹1000 at the time of      booking.
  • Refund:     This amount will be returned at the time of check-out, provided there is      no damage to the room or lodge property.
  • Damage Compensation:     If any damage occurs, the repair cost will be deducted from the security      deposit. If the cost of damage exceeds the security deposit, the customer      will have to make Additional Compensation.

  

Part 3: Lodge Facilities and Rules

9. Gate Timings and Night Entry:

  • 🚪 Gate Timings and Security
  • ​The main gate of the lodge closes at 11:00 PM and opens the next morning exactly at 06:00 AM. These timings have been set to ensure the security of the lodge and all the guests staying there, except in the event of a genuine medical emergency.
  • Late Arrival:     If any customer needs to stay out or arrive late between these hours (11 PM to 6 AM), they must provide Written Intimation to the Sitaram      Lodge Office.


10. Facilities and Services:

  • Free Wi-Fi:     Free Wi-Fi facility is available in the lodge.
  • CCTV:     CCTV Cameras are installed all around the lodge for security purposes.
  • TV:     Rooms with TV facility are also available.
  • Room Service:     Room Service is provided from 10:00 AM to 7:00 PM in the evening.
  • Hot Water:     Geysers are installed in the room bathrooms for hot water facility during      the winter season.
  • Bed Sheet Change:     It is not possible to change the bed sheets daily for customers staying      for more than one day.

11. AC Malfunction and Compensation:

  • If the AC encounters any technical issue due to      unavoidable circumstances and cannot be repaired, ₹200 will be refunded      from the total rent to the customer.

12. Prohibition of Smoking and Intoxicants:

  • Strict Prohibition:     Consumption of alcohol or any other intoxicating substance and Smoking     inside the room, especially in AC rooms, is Strictly Prohibited.

13. Power/Technical Fault:

  • In the event of a sudden technical fault in the power      line, it may take time to repair. The lodge will not be responsible for      any inconvenience caused during this period.

14. Guest Responsibility and Lodge Liability:

  • Safety:     Customers are solely responsible for the safety of their belongings.
  • Disclaimer: Sitaram Lodge assumes no liability and will not be responsible for the      loss, theft, or damage of any guest's belongings.
  • Wastage of Resources:     Customers are requested not to waste water and electricity. They should      turn off all lights, fans, and AC (if running) when leaving the room.

  

Part 4: General and Legal Clauses

15. Changes to Terms:

  • Subject to Change:     The Terms & Conditions and Lodge Policy of Sitaram Lodge are Subject      to Change from time to time, as needed, without any Prior Notice.


16. ​​📝 ​To streamline your booking and check-in process at Sitaram Lodge, all esteemed guests are humbly requested to provide their complete, true, and accurate information in the Booking Form/Register. Your signature holds special significance. Signing the Sitaram Lodge register and booking form will be taken to mean that you: (1) fully accept and agree to abide by all current rules, policies, and terms of the Lodge, and (2) verify that all information provided by you is, to the best of your knowledge and belief, completely true, accurate, and valid.


17. Jurisdiction (Legal Language):

  • In case of any dispute related to this lodge, the      judicial Jurisdiction will solely be with the courts of North 24      Parganas, West Bengal.


Thank you.

[Your Sitaram Lodge]


Before booking a room of Sitaram Lodge, it is always necessary to know its rules and regulations because it is not right to book a lodge without reading its terms and conditions, so book Sitaram Lodge only after knowing the terms and conditions of Sitaram Lodge .


In order to provide the best service to the customers of Sitaram Lodge, all the rules have been mentioned in the Rules and Regulations Board of Sitaram Lodge. Please collect information about the rules and regulations of Sitaram Lodge from the Board of Sitaram Lodge, read it, then book the room of Sitaram Lodge. Otherwise do not disturb the person of Sitaram Lodge.


Please provide all the required information accurately in the lodge register and booking form.


➡️Great Lodge For Family stay. Best family lodge in naihati in Low price.

Sitaram Lodge Rent Starts From 400/- TO 1920/-RS.+ GST 5% 


Lodge Policy & Guest Registration Booking Form This is a booking form of Sitaram Lodge. This booking form is given to the customer at the time of check-in from the office of Sitaram Lodge. The customer should read and understand the lodge policy mentioned in this booking form. It is entirely up to the customer whether the customer understands the lodge policy or not, after that it is the responsibility of the customer to decide whether the booking of the lodge is appropriate or not. 


Sitaram Lodge also provides hostel facility starting from Rs.280/- + GST 5% 


Online booking facility of Sitaram Lodge is not available yet. Advance booking is done on arrival at Sitaram Lodge office.


This Lodge Hotel & Guest House Kolkata is at a prime location in Naihati.


Distance from Sitaram Lodge to Netaji Subhash Chandra Bose International Airport is about 36 KM.


Boro Maa Naihati -(Lodge- Hotel- Guest House) Sitaram Lodge - Naihati Sitaram Lodge is on main Road, 5 minute walking distance from Naihati Railway Station. Ramakrishna Talkies is located near bus stop.


Sitaram Lodge is located near the Ram Krishna Bus Stop. It is approximately 6 minutes (about 1 kilometer) from the Naihati Boro Maa Temple and less than 1 kilometer from Naihati Railway Junction. Sitaram Lodge offers guest house, lodge, hotel, and hospitality services. It is situated in a prime location on RBC Main Road.


Keeping in mind the pilgrims coming to Naihati to worship Boro Maa, Sitaram Lodge has started a special facility for the accommodation facility of each pilgrim with the package starting price of room starting price of ₹ 400/- On top of this the customer has to pay 5% GST charge.


Note: Customers please note: Due to some technical issue on sitaramlodge.in website, it is not possible to make changes in the rules and regulations, facilities and information. Please ignore it, it will not be valid.



INFORMATION

Note: Customers please note: Due to some technical issue on sitaramlodge.in website, it is not possible to make changes in the rules and regulations, facilities and information. Please ignore it, it will not be valid.


Please note that WhatsApp calls and video calls are not received and messages sent on WhatsApp are not replied to. If required, customers can make phone calls. Customers are informed that call recording of the conversation is very important for business purposes. It can be used as evidence in case of any legal matter or dispute. For information on the terms and conditions of Sitaram Lodge, you can click on Sitaram Lodge website https://sitaramlodge.com


(1) Check-in time is 11 AM and Check-Out time is 10 AM .

(Early Check-in Facility is available at Sitaram Lodge.)


(2) The main gate of Sitaram Lodge closes at 11:00 P.M and opens at 6:00 AM.


Extra bed:

(3) Sometimes guests require extra beds in the room, whether hotels have this facility or not. Many times they provide it by charging money. For this, talk to the reception well in advance.

FACILITY

  

(1) Sitaram Lodge also provides rooms for mutual choice of boy and girl for the purpose of marriage in the presence of family.


(2) Sitaram Lodge also provides rooms for guests staying for wedding purposes.


(3) Payment mode - Cash /Google pay and PhonePe .


(4) Neat and Clean Room and bathroom.


(5) Early Check-in Facility is available at Sitaram Lodge.


(6) Sitaram Lodge also thinks about the budget of its dear guests, hence to make it convenient, we have provided the facility of hourly room rent charges so that the guests can easily afford our lodge charges and can complete their work at less expense.


(7) Sitaram Lodge Both AC and Non AC facilities are available.


(8) Free Wi-Fi


(9) There are CCTV cameras in the common areas for security.


(10) TV


(11) Geyser


(12) Water supply 24 hour facility.


(13) Help desk 24*7 available.


(14) 24*7 Check-in facility .


🛑 [Special Attention: Booking for Late Night Arrival & Long-Distance Travel]

Legal Declaration: Status of Booking Request

⚠️ Booking is only a request, not a confirmation! Your booking will only be confirmed after you fully clarify your identity.


Presenting false, fabricated, or incomplete information reserves Sitaram Lodge the right to take legal action.


✅ Step 1: Read Rules, Clarify Price & ID (Mandatory)

Before initiating our booking process, kindly pay attention to the following points:


Pricing: The price of our rooms, ranging from ₹[Starting Price] to ₹[Last Price], is already available on our website.


Terms & Conditions: [Click Here to Read Terms and Conditions] and agree to all terms.


​📝 Preparing Your Booking 📝

​✨ Ready to Serve You! We are fully prepared! ✨


Please note that completing the booking form will signify that you are fully aware of and accept all the terms and conditions of our website.

​✅ Confirm Your Booking (No Payment Required) To confirm your booking immediately, please follow the steps below:


​Fill the Booking Form: First, carefully and accurately complete all the mandatory fields provided in the booking form.

​Verify Your Identity (Mandatory): To ensure your identity and the security of your booking, please must write the number of one of the following identity cards in the "Any Special Requirements" box given in the form :​ Aadhaar Card Number

​Voter Card Number (EPIC No.)

​Driving License Number

​This step is extremely necessary for your security and to guarantee your booking.


​🚀 Book Now!

To give us the opportunity to serve you, please click the "Book Now" button provided on the Home Page to complete the form.


​We are looking forward to your arrival!


This booking service is available ONLY for the following two categories of travelers:


Minimum Travel Distance: Travelers arriving from a distance of at least 75 kilometers to 100 kilometers or more.


Mandatory Arrival Time: Travelers who are scheduled to arrive at the lodge between 02:00 AM (late night) and 06:00 AM (early morning).


✅ Step 2: Rules for Booking Confirmation & Payment

Room Allotment and Guarantee:


You will receive only the room that is vacant at the time of your arrival at the lodge.


Full Payment for the room will be taken only upon arrival at the lodge, after viewing and being satisfied with the room. The room will not be considered Confirmed until the full payment is made.


Crucial Deadline:


Exactly one day prior to the scheduled date of arrival, the customer must MANDATORILY confirm their travel (Arrival Confirmation) with the lodge via call or WhatsApp.


✅ Step 3: Mandatory Submission of ID Proof (WhatsApp ID)

It is mandatory to clarify your identity.


Immediately send a clear photo of the main guest's Aadhaar Card (with full address visible) to 9330811702 using the WhatsApp logo.


The same original Aadhaar Card must be presented at the time of check-in.


⚠️ Warning: Entry will not be permitted without valid ID proof and fulfilling the travel criteria mentioned above.


✅ Final Agreement

I, the customer, hereby confirm that I meet these special travel criteria. I have read all the rules. I have sent my ID via WhatsApp to clarify my identity, and I fully agree to all these terms.


[ ✅ I Agree and will comply with the rules for confirming my trip ]


Note: Customers please note: Due to some technical issue on sitaramlodge.in website, it is not possible to make changes in the rules and regulations, facilities and information. Please ignore it, it will not be valid.


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